Trinity Electrical Contractors (PTY) LTD - Terms & Conditions

At Trinity Electrical Contractors (PTY) LTD, we are committed to delivering high-quality electrical services in compliance with South African National Standards (SANS) and industry best pracuces. By accepting our quotaton or engaging our services, the client agrees to the following terms:

1. Scope of Work and Additional Costs

The scope includes all labour, materials, and equioment required to como ete the work specified in the quotation. Any additional work or unforeseen conditions will require prior written approval and will be quoted separately.

2. Validity of Quotation

Quotations are valid tor / days wrom te date or issue uniess oterwise stated. we reserve the right to adjust pricing after this period.

3. Payment Terms

All work is strictly C.O.D. (Cash on Delivery) unless an account or alternative terms have been arranged in writing.

A non-refundable deposit of up to 50% may be required to secure materials and scheduling.

Final payment is due before delivery or commissioning.

For larger projects or specialised equipment, a higher deposit may be required to facilitate procurement. This will be clearly stated in the quotation

Late payments may attract interest at 2% per month (compounded) or the maximum allowable rate under South African law, whichever is lower.

4. Compliance with SANS Regulations

All work is carried out in accordance with SANS 10142-1 and other applicable codes. We are legally obligated to identify and report any non-compliance discovered during inspections or work. We will not energize or issue a Certificate of Compliance (CoC) for non compliant installations.

5. Safety and Site Conditions

The client must provide safe, clear,and accessible work areas. Additional charges may apply for delays or hazardous siteconditions.

6. Permits and Approvals

The client is responsible for securing all relevant permits unless otherwise agreed in writing

We are not liable for delays or penalties resulting from missing approvals.

7. Calibration Certificates

Where applicable, installations (e.g. meters, CTs) must be supported by valid calibration certificates. No energisation or sign-off will occur without verified compliance.

8. Inspection, Testing & Sign-Off

A final inspection will be conducted upon completion. The client or a representative must be present. If no defects are reported within 7 days, the work will be deemed accepted.

9. Workmanship Warranty

We offer a 6-month warranty on workmanship. This excludes:

Tampering or modification by third parties Overloading, misuse, or environmental damage (e.g. lightning, surges) Defects caused by client-supplied materials or equipment.

10. Manufacturer Warranties

Manufacturer warranties apply as per their conditions. We are not liable for delays or failures

11. Ownership of Materials

All materials and equipment remain the property of Trinity Electrical Contractors (PTY) LTD until fully paid. We reserve the right to remove unpaid materials from site without notice.

12. Storage Delays

If the site is not ready and delivery is delayed by more than 7 days, storage fees may apply at our discretion.

13. Variation Orders

All changes to the original scope must be agreed to in writing via a signed variation order.

Verbal instructions are not considered valid.

14. After-Hours Work

Work required outside normal hours (Mon-Fri 08:00-17:00), on weekends, or holidays may incur surcharges of 1.5x-2x the standard rate.

15. Retention (For Large Projects)

For contracts exceeding a negotiated threshold, a 10% retention may be held for 30 days after project completion and will be released upon final sign-off, provided no defects are raised.

16. Intellectual Property

All technical drawings, reports, and desians remain the property of Trinity Electrica Contractors (PTY) LTD and may not be used or shared without written permission

17. Site Handover and Warranty Conditions

Once the project is signed off, Trinity remains liable only for warranted workmanship Issues. Any new faults or damages caused after handover are treated as new work and

quoled seodralely.

18. Non-Compliance & Rectification

If non-compliant conditions exist, we will issue a report and quote for necessary remedial

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19. Cancellation

Clients must provide at least 3 working days' written notice to cancel a project.

If materials have been procured or work has commenced, a 10% cancellation fee

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A full refund may be processed (minus admin fees) if no costs have been incurred.

20. Termination

Either party may terminate the contract with 14days 'written notice . All completed work and materials to date will be billed and remain payable.

21. Insurance

We hold liability insurance for damage caused by our personnel. Clients are responsible for

insuring their progeny and intrastructure during the course or the work.

22. Tampering and Unauthorised Work

Any unauthorised modifications, repairs, or interference will immediately void all warranties

Trinity Electrical Contractors is not liable for faults caused by third parties.

23. Force Majeure

We are not liable for project delays caused by events beyond our control, such as natura disasters, strikes, supplier delays, or regulatory changes.

24. Confidentiality

All project information, designs, documentation, and pricing are confidential and may not be shared with any third party without written consent.

Acceptance

By accepting our quotation or making payment, the client acknowledges and agrees to all

the anove erms and conditions.